Student Assistant • NOV 2016 – MAY 2017

Antioch University New England (AUNE), Keene, NH, USA

Office of Admissions
  • Performed office and administrative support duties, such as handling new student requests, corresponding with prospective students, data entry and updates, responding to e-mails, and coordinating activities for open house and recruitment fairs

Digital Marketing Executive • APR 2016 – NOV 2016

Blue Technology Corporation, Beirut, Lebanon

  • Plan and execute all Web, marketing database, email, and social media campaigns
  • Design, build and maintain social media presence in company and client media platforms
  • Write content and maintain activity on company and client websites
  • Create brochures and other graphic design materials for online platforms
  • Collaborate with agencies and other vendor partners and clients

Student Services Officer • OCT 2012 – MAR 2016

American University of Beirut, Lebanon

Office of the Dean, Faculty of Arts & Sciences
  • Full scholarship for graduate school
  • Improved the student advising process between faculty and students in the Faculty of Arts & Sciences
  • Increased student satisfaction by automating several processes for petitions related to probation, withdrawals, registrations, transfers, readmissions, and change of major
  • Introduced the social media presence of the Dean’s Office for the benefit of students, faculty, and staff
  • Managed student academic/administrative requests (transfers, re-admissions, petitions, support to advising committee, study-abroad applications, change of grade, etc.)
  • Participated in the organization and planning of events, e.g. orientation, award and graduation ceremonies, student elections, etc.
  • Provided administrative support to various staff and faculty committees

Graduate Assistant • SEP 2010 – OCT 2012

American University of Beirut, Lebanon

Office of the Dean, Faculty of Arts & Sciences
  • Full scholarship for graduate school
  • Performed administrative duties at the Dean’s Office in the Faculty of Arts & Sciences
  • Reduced cycle times of workflows relating to student requests by optimizing the procedures of the Student Section
  • Assisted the Dean and Associate Deans in analyzing responsiveness to student needs

Marketing Coordinator • JAN 2007 – SEP 2009

Syncronus Corporation Reno, Nevada, United States

Office of the Dean, Faculty of Arts & Sciences
  • Managed the internal portal and posted information and content for employees
  • Implemented an extranet to exchange information with partners and customers
  • Defined corporate identity processes and guidelines for the company
  • Managed and regularly updated the content of the corporate website